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Reporting a New Piece of Malware
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To report a new piece of malware
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Please send us the following information with your false negative report:

   1. Your account name
   2. The name of the malware as detected by other scanners (if this information exists, if this is a zero day, please state that)
   3. How it was discovered (uploaded to system, found on desktop, etc.)
   4. And the malicious software in a zip, tar, rar or bz archive format. Please put a password on the archive to ensure that it is not rejected by any email antivirus scanners in route to us.

To report the false negative, please open either a case in the support portal or email us the false negative report to support AT atomicorp DOT com.